Post people and businesses may be starting to feel the pinch. How can you try and survive, keep staff and keep motivated?
Communicate. Communication is the key element in survival. How can your staff know if there are problems, if you don't communicate. Keep them informed.
Be positive. Remain positive and promote your business as being stable and secure and your clients (new or existing) will feel confident and secure that you and your business will survive to take them to the next level.
Listen. Listen to you what your customers/clients are saying. Work with them. By doing this, you will ensure a continuity of business and ensure they do not leave you for their competitors.
Whatever the circumstances (personal, business or world related), each and every one of us can make the most of what we have and be secure, by the above - communicating, remaining positive and listening.
Hazel
Assisting U Virtually
www.assistinguvirtually.com.au
Wednesday, May 13, 2009
Monday, May 4, 2009
What is a Virtual Assistant (VA)?
I have heard many small businesses and individuals say we would have no need for a Virtual Assistant, without actually realising what a Virtual Assistant (VA) can do for them.
After a series of about 5 questions and taking time to find out what each business is involved in, each owner generally says "Wow, we didn't realise that we could use your service to assist us with that!"
So, what is a VA? Well as opposed to being permanently employed as a secretary or PA, a Virtual Assistant is as it sounds "Virtual".
A business or individual can send their requirements through by email (either dictation focussed or other), a VA picks up the requirements at their end, processes the request and returns to their client. Sometimes a VA and client may never actually meet. However, how can that matter if the work is being done efficiently and effectively?
Sometimes a VA can also work onsite if required by a client, but as we move forward most clients are being convinced that with the use of email, Skype, mobile phones, LogMeIn etc that a VA can remain virtual and still ensure that their clients' needs are being met continually.
Examples of how a VA can possibly assist your or your business include:
- typing
- research
- newsletter creation and sending
- website updates
- powerpoint presentations
- phone calls/telemarketing
and much much more.
After a series of about 5 questions and taking time to find out what each business is involved in, each owner generally says "Wow, we didn't realise that we could use your service to assist us with that!"
So, what is a VA? Well as opposed to being permanently employed as a secretary or PA, a Virtual Assistant is as it sounds "Virtual".
A business or individual can send their requirements through by email (either dictation focussed or other), a VA picks up the requirements at their end, processes the request and returns to their client. Sometimes a VA and client may never actually meet. However, how can that matter if the work is being done efficiently and effectively?
Sometimes a VA can also work onsite if required by a client, but as we move forward most clients are being convinced that with the use of email, Skype, mobile phones, LogMeIn etc that a VA can remain virtual and still ensure that their clients' needs are being met continually.
Examples of how a VA can possibly assist your or your business include:
- typing
- research
- newsletter creation and sending
- website updates
- powerpoint presentations
- phone calls/telemarketing
and much much more.
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